Accident support service now live for UK riders
Step-by-step guides for the minutes after an accident, what the law says, and where to turn for help. Free to read for everyone.
Nobody plans for the bad day. Our rider support section now brings together what to do if it happens: a step-by-step guide for the minutes after an accident, how to record what matters, what the law says about reporting, and where to turn for help with injuries, insurance and your bike.
The guides are free to read for everyone. Members can also contact our support desk, where a real person will point you to the right help for your situation.
The section covers both motorbike and pedal cycle incidents, because the law treats riders differently from drivers in ways that matter. Vulnerable road users, including motorcyclists and cyclists, sit outside parts of the 2021 whiplash reforms, which affects how injury claims work for riders.
Start at the Support section, and ride safe.
